Consumer Health Data Privacy Policy

1. What counts as health data on GoTo’s

Picks, notes, searches, Asks, replies, saves and “Keep looking” requests about health-related needs. That includes health and care providers (such as dentists, doctors, pediatricians, dermatologists and physical therapists) and private-life needs (such as therapy, specific conditions, fertility, sexual health and recovery support).

It doesn’t include everyday picks like restaurants, shows or products, even if they're good for you.

2. How we collect it

Only from you, when you choose to post a pick, search, save something, set up “Keep looking”, send an Ask or reply to one. We don’t buy health data, infer health conditions from other activity, or collect it from other sources.

We don’t use location to find out whether you visit health care facilities, and we don’t set up virtual boundaries (“geofences”) around them.

3. Your consent

Before you first save, post, ask or set up “Keep looking” about a health-related need, the app explains how it’s handled and asks for your consent. You can withdraw consent at any time by deleting those picks, or your account, or by emailing help@gotos.app.

4. How we use it

• To provide what you asked for: show a pick to the people you chose, deliver your Ask to the friends you picked, and send you replies and matches.
• To keep the service safe and working, for example reviewing a report you send.

We don’t use health data for advertising, we don’t sell it, and we don’t use it to build profiles.

5. Extra protections

• Health-related searches aren’t saved in your search history.
• Our usage measurement never links health-related activity to you.
• Health picks are never shown to friends of friends.
• Private-life picks (like a therapist) never appear in search, even for your circle. They’re shared only when you reply to an Ask.
• Notifications about these needs use general wording, such as “You have a new Ask”, so lock screens don’t reveal them.

6. Who we share it with

With the people you choose in the app (your circle, or the friends you send an Ask to), and with our service providers, who process it only to run GoTo’s on our behalf (listed in our Privacy Policy). We never sell consumer health data.

7. Your rights

• Confirm whether we collect your consumer health data, and access it (Settings → Your data → Download my data).
• Delete it (delete the picks, or delete your account in the app).
• Withdraw consent.
• Get a list of the third parties and affiliates we’ve shared it with.
• Appeal a decision on your request.

To make a request or appeal, email help@gotos.app. We’ll respond within 45 days, as the law requires, and tell you if we need more time.

8. Contact

help@gotos.app · 9i9e LLC, PO Box 96, Morganville, NJ 07751.